Employment Opportunities

BDC Representative / Internet Sales Representative

This position has been filled

Dick Scott Chrysler Dodge Jeep Ram is hiring BDC Representative / Internet Sales Representatives to join our internet team.

Primary responsibilities include:

• Answer inbound calls and set appointments
• Verify sales appointments and do follow-up calls to verify customer satisfaction
• Work in a team environment with other internet representatives
• Respond to email communications using proper grammar, spelling, and punctuation
• Enter customer information into the dealership's customer database
• Follow up with existing customers to confirm satisfaction and answer questions
• This is a full-time position that requires working 5 days/40 hours per week with rotating Saturdays

Job Requirements:

• The perfect candidate will be focused, organized, with the ability to multitask while working in a fast-paced environment. Must have experience communicating with customers via phone and email. Will train the right candidate.
• Previous experience working in a call center environment is preferred
• Previous automotive dealership experience is preferred
• Previous experience communicating via email with attention to grammar, spelling, and punctuation is preferred
• Experience using the VinSolutions CRM is preferred
• Live within a reasonable commuting distance
• Tenacious yet professional follow up on customer inquiries
• Professional Appearance
• High School diploma or equivalent
• All applicants must be authorized to work in the U.S. and must be able to pass a pre-employment background check and drug screening prior to employment

*** This position is HOURLY PLUS COMMISION ***

Benefits*

• Medical, Dental and Vision Benefits
• Short and Long-Term Disability
• 401k
• Paid Vacation
• Paid Holidays
• Employee Discount Program

Dick Scott Automotive Group is Family Owned & Operated and has been in business for over 45 years.

*** This position is HOURLY PLUS COMMISION ***

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Building & Property Maintenance Assistant (Handyman)

 Job requirements

• Experience with hardware tools and electrical equipment
• Basic understanding of electrical, plumbing or HVAC systems
• Basic math skills
• Good communication ability
• Well-organized and apt in problem-solving
• Experience with painting and drywall
• Attention to detail
• Punctual and reliable
• Able to work without direct supervision
• Valid driver's license

Job duties include, but are not limited to...

• Landscape maintenance (trimming shrubs, seasonal planting)
• Painting, drywall repair
• Outside clean-up projects, ensure parking lots and sidewalks are free from litter and debris
• Regularly perform maintenance jobs and light repairs
• Repair equipment and various machines

New Vehicle Sales Representative

Dick Scott Chrysler Dodge Jeep RAM has immediate openings for experienced Automotive Sales Professionals in our new vehicle sales department. Candidate(s) must possess strong communication skills. Previous sales experience is required; previous automotive sales experience is preferred.

Automotive sales professionals are responsible for selling vehicles of all makes and models and meeting dealership gross profit, volume and customer satisfaction standards. This position requires prospecting, selling and follow-up. 

Duties & Responsibilities include:

• Determine each customer's vehicle needs by asking questions and listening
• Ability to demonstrate each vehicle in product line (including test drives)
• Delivery of vehicles to customers ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Follow all company policies and procedures
• Experience with the VinSolutions CRM a plus

Preowned Sales Representative

Dick Scott Preowned Center has immediate openings for experienced Automotive Sales Professionals in our preowned/used car department. Candidate(s) must possess strong communication skills. Previous sales experience is required; previous automotive sales experience is preferred.

Automotive sales professionals are responsible for selling vehicles of all makes and models and meeting dealership gross profit, volume and customer satisfaction standards. This position requires prospecting, selling and follow-up. 

Duties & Responsibilities include:

• Determine each customer's vehicle needs by asking questions and listening
• Ability to demonstrate each vehicle in product line (including test drives)
• Delivery of vehicles to customers ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Follow all company policies and procedures
• Experience with the VinSolutions CRM a plus

Service Advisor (Service Consultant)

Dick Scott Chrysler Dodge Jeep Ram is currently seeking experienced Service Advisors. Candidates must possess strong communication skills and a minimum of 2 year previous automotive service-writer experience. Dealer Track experience is a plus.

A Service Advisor (Service Writer) works with customers to schedule service work and communicate any additional service needed. Service Advisors also handle the administrative and customer concerns and comments for the technician, so that the technician will diagnose problems correctly. The advisor then translates the technician's findings, which may be complex, into language the customer will understand.

As with all positions within dealerships, Service Advisors are expected to uphold the highest ethical standards.

Job Duties - Service Advisor/Consultant:

• Greeting customers, scheduling service appointments and receiving vehicle information.
• Listening to requests of the service desired and clearly explaining information on the repair order.
• Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
• Estimating the cost and time needed to do the repair, taking into account the customer's schedule.
• Handling customer complaints and maintaining high customer satisfaction standards.
• Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.

Dick Scott Automotive Group offers the following benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Long & Short Term Disability
• Paid Vacations
• Paid Holidays
• Employee Discount Program
• And MORE!

REQUIREMENTS:

• High School Diploma or equivalent
• Must have proven track record of exceptional Customer Satisfaction
• Above average entry level
• Minimum 2 year experience in an Advisor position
• Ability to read & comprehend instructions and information
• Strong Communication Skills to deal with customers, employees and vendors
• Dealer Track experience is a plus
• Personal & Professional Integrity
• All applicants must be authorized to work in the USA
• All applicants must have the ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver's license

This position has been filled

Body Shop Manager

Dick Scott Collision in Plymouth, MI, currently has an opening for an experienced Automotive Dealership Body Shop Manager.

Responsibilities include developing business through insurance adjusters, customers and other sources to assure an adequate sales volume, provide a reasonable department operating profit and maintain certain customer satisfaction standards while controlling expenses. S/He directs the activities of the Body Shop repair facility employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.

Job Duties:

• Understand, keep abreast of and comply with federal, state and local regulations that affect collision repair operations, such as hazardous waste disposal, OSHA right-to-know, etc.
• Accomplish the forecast that has been established by the Parts and Service Director
• Hire, train, motivate, counsel and monitor the performance of all Body Shop Facility staff
• Direct and schedule the activities of all Body Shop Facility employees
• Provide technical assistance as needed
• Conduct meetings with Body Shop Facility employees to discuss activities and problems of mutual interest
• Monitor Body Shop Facility Technicians' payroll records
• Establish and maintain good working relationships with all insurance adjusters, agents, tow companies, etc.
• Keep abreast of new equipment and tools available and recommend purchases
• Account for all documents; ensure that none are missing
• Schedule shop work as efficiently as possible in accordance with dealership policy

Job Requirements:

• Minimum 2 years' experience as Auto Body Shop/Collision Center Manager
• MUST HAVE EXPERIENCE WITH DRP'S
• I-car certification preferred
• Ability to read and comprehend instructions and information
• Working knowledge of all aspects of repairs for damaged body parts and bodies of vehicles
• Valid driver's license
• Ability to interpret vendor catalogs
• High School diploma or equivalent
• All applicants must be able to pass a pre-employment background check and drug screening
• All applicants must be authorized to work in the U.S.A.

WORKING CONDITIONS:

• This is a physically demanding position
• Will stand six to eight hours per shift
• Will lift parts weighing up to 70 pounds
• Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials

In addition to a competitive pay plan we offer our employees the following benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Long & Short Term Disability
• Paid Vacations
• Paid Holidays
• Employee Discount Program
• And MORE